Last Updated: November 4, 2026
Thank you for shopping at Aura Recipe.
We want you to have a positive experience purchasing our digital recipe PDFs, cookbooks, and recipe bundles.
Digital Product Purchases
Because our products are delivered digitally and can be accessed immediately after purchase, we generally do not offer refunds for completed purchases solely due to a change of mind, except where required by applicable law.
When You Can Contact Us for Help
Please contact us if:
- You purchased a product but cannot access or download it.
- You received an incorrect or corrupted PDF file.
- A technical issue prevents you from using your purchased file.
- You believe you were charged incorrectly or more than once.
We will review the issue and may provide a replacement download, technical assistance, or a refund when appropriate.
How to Request Support or a Refund
Visit our Contact Us page and include:
- Your order number.
- The email address used during checkout.
- The name of the purchased product.
- A short explanation of the issue.
Please do not send payment card details or sensitive financial information through the contact form.
Refund Processing
If a refund is approved, it will generally be issued through the original payment method, subject to the payment provider’s processing procedures.
Consumer Rights
Nothing in this Refund Policy limits any refund or consumer rights that apply under relevant law.
Questions?
If you have any concerns about your purchase, please contact us. We will do our best to help resolve the issue.